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The player then sought a full refund of all deposits made since his request for account closure. Despite the player’s insistence, the casino only closed his account after multiple communications. We explained that we help with requests for a refund in situations of failed self-exclusion, not when casinos fail to close accounts. The player from the Czech Republic had complained about not receiving the advertised 10% cashback at Mostbet Casino despite having met the betting conditions. He had also expressed dissatisfaction with the casino’s support response. After the Complaints Team had asked for further evidence, including communication transcripts and betting history, the player failed to respond.

Despite his inquiries, the issue had been repeatedly deferred to the casino’s finance department. The Complaints Team had recommended he contact his payment provider for an investigation, as the casino could not directly resolve the issue. They had also advised him not to deposit more funds until the issue was resolved. The player had been asked to provide payment proof, but failed to respond to further communications. Consequently, we had been unable to continue the investigation and the complaint was rejected.

The player from Portugal claimed that 140 euros had disappeared from his casino account and nothing had been done despite his attempts to contact support. In an attempt to understand and resolve the situation https://1ex-bet.com/, we had requested additional information from the player. However, due to the player’s lack of response to our inquiries, we were unable to proceed with the investigation.

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His account had been verified four months ago, and the winnings had been accumulated from his own deposit, not from a bonus. The casino had claimed the withdrawals were confirmed and had advised the player to contact his banks, IDFC and Kotak Mahindra, which had no records of the transactions. The player was asked to provide additional documents, but had not responded, leading to the complaint being rejected. The player from Cambodia had encountered difficulties accessing his Mostbet account after he forgot his password. Despite his attempts to recover it, the required verification code was not being sent to his registered contact details. The account had been verified for around three months and had contained real money.

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Check out our MostBet review and find out all you need to know about this operator. The MostBet review will take a close look at the sportsbook vertical and provide readers with an unbiased opinion based on the experience of our experts. Helpful people are available 24 hours a day, 7 days a week if this doesn’t work. Email, live chat, and even WhatsApp are all ways that MostBet Casino lets players get help, so players can always reach someone, day or night.

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The complaint was closed as unresolved as the casino did not respond to us. The player from India is experiencing difficulties withdrawing his winnings due to awaited Skype call verification. The player from Brazil has deposited money into his account but the funds seem to be lost. The casino failed to respond to this complaint and we were forced to close it as ‘unresolved’. After a number of months, the casino has approached us with request to reopen this complaint and give it a chance to be resolved.

However, the complaint was rejected because the player did not respond to our messages and questions. The player from Russia is unable to access his money after making a deposit via 3ds on July 21st. Despite providing necessary documents to the casino, his request was closed and he hasn’t received a response from the finance department.

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She’s contacted technical support and sent payment screenshots with no resolution. The player from Australia deposited 64 XRP at the casino but is unable to get proper support as all responses seem automated or bot-driven. The player from Poland is seeking assistance in recovering funds that were allegedly removed from his Mostbet account. The casino replied and stated that the Security department was investigating the situation. After a short period of time, the casino informed us that the player’s account and balance had been restored.

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Despite sending the required documents, he didn’t receive a response for a month. We rejected the complaint based on the fact the player focused soloely on sportsbetting. As we don’t have insight into this sphere of gambling we referred the player to platforms that might able to help and rejected the complaint. The player from Cambodia had requested a withdrawal less than two weeks prior to submitting his complaint. The casino responded to the complaint by stating that the player’s withdrawal had been successful and asked for confirmation. However, the player did not respond to the Complaints Team’s request for confirmation.

Despite completing the necessary steps and receiving assurance during the verification interview, the account remains unverified. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience. Based on the revenues, we consider it to be a medium-sized online casino.

The wagering of the bonus can be done through one profile in both the computer and mobile versions simultaneously. In addition, the service providers regularly run new promotions in Bangladesh to drum up players’ curiosity. After finishing the registration procedure, you will be able to get on the site and the application, deposit your account and start playing immediately. You should have a reliable internet connection with a speed above 1Mbps for optimal loading of sections and enjoying casino games. Overall, Mostbet Casino has established itself as a top-tier online gambling platform.

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As compensation, the casino had credited the player with a 125% bonus of the deposit and 250 free spins. However, the complaint had to be rejected due to lack of confirmation from the player on the resolution. The casino had claimed the money was transferred, although the player had not received it. After the player’s persistent complaints and our intervention, we had prompted the casino to provide evidence of the transaction.

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The player from Ukraine made numerous deposits in the casino using USDT BEP-20. However, he mistakenly sent his deposit to a previous deposit address instead of the newly generated one, leading to his deposit not being credited to his account. Despite contacting customer support and providing all necessary information, his issue remains unresolved after six days. The player and the casino later informed us that the deposit was credited to the account and this complaint was closed as resolved.

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If the bonus is credited to the bonus account for sports betting, the wagering requirement will be 5x the bonus amount in accumulator bets. At least three selections in each accumulator must have odds of 1.40 or higher. Whether you’re on the go or simply prefer betting from the comfort of your smartphone, the Mostbet app delivers an unparalleled mobile betting experience.

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The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. These involve the casino’s estimated revenues, complaints from the players, T&Cs, blacklists, and so on. The notable exception is Bet Builder, which is a compilation of selections from a single football match put together into a single bet. It will be added to the betting slip, with total odds already multiplied. The accumulators are divided into different types based on the number of involved bets (also known as “legs”).

After gathering all the necessary information we have rejected this complaint. The player from Hungary had his account blocked without an explanation. The player from Portugal won from a cashback bonus but is required to complete additional wagering. The player from Bangladesh’s account was blocked and he is seeking guidance on how to reopen it. Take a look at the explanation of factors that we consider when calculating the Safety Index rating of MostBet Casino.

It’s crucial to understand the mechanics of each bet type and develop a personal strategy that aligns with your betting style and objectives. There are 23 languages available on MostBet, including HindiYou can open and replenish the deposit in rupees. In fact, the servers of MostBet.com online casino are located in Europe, a bookmaker is registered in the offshore zone of Curacao. Per package is available so you can claim to possess 7 Mostbet once you provides open your account.